Are samples available? Free sample?
In order to provide the most suitable products for customer’s application and bring out the best usage effect:
- For wire mesh products, we manufacture metal wire mesh that conforms to international standards, including customized options. If we have stock available, we provide free samples, typically in A4 size. However, if there is no stock and customization is required, corresponding handling charges will apply.
- For custom filter cartridges, there will be customization fees.
- Regarding shipping costs, it is preferable for customers to provide a collect freight account. Alternatively, when we provide free samples, customers pay for the shipping costs.
- If the sample testing is successful and a formal order is placed, we will fully refund the sample fee.
- Sample orders do not support returns.
What relevant certifications can you provide?
We can provide the ISO 9001 certificate, Certificate of Origin, COC, COA, COT, material test certificate and so on. Third party inspection is also supported.
How can I get a special customized filter element that not listed on your website?
Special customized mesh and filter elements can also be provided, please contact with our sales person and tell them what you need. We will discuss the details and generate the drawings for your confirmation.
What should I do if I don’t understand the wire mesh specifications and terms, but I have exact usage requirements?
Don’t worry. You can give a detailed description of the application, and the problems you have met, then we can recommend the suitable products accordingly.
Can you quote and produce the same with the sample in my hand?
Yes, you can send your sample to us, we will inspect, measure and analysis the sample, then make the replicate for you.